NEW YORK, January 24, 2023
NY, January 24, 2023 /PRNewswire/ — The US operation of Teleperformance, the global leader in citizen and outsourced customer experience management and related digital services, announced today that it has provided educational support to more than 17,000 students in the United States with equipment, supplies and emergency disaster assistance through its Citizen of the World (COTW) program in 2022.
teleacting USA (TPUSA) works closely with its partners to positively impact local communities through fundraising, in-kind donations, and volunteer work. Teleperformance employees provided 1,000 backpacks to many Title I schools across the country through recurring payroll contributions. Each backpack contained school supplies and personal hygiene products. Schools that received these contributions included:
- west Elementary School, Boise, Idaho
- morning Elementary School, Port Saint Lucia, Florida
- North Broward Academy, North Lauderdale, Florida
- Thomas Jefferson Elementary School, Hammond, Indiana
- harker Heights Elementary School, Killeen, Texas
At Harker Heights Elementary School, TPUSA handed out backpacks and pallets of plastic folders and dry-erase markers that teachers need to conduct their classes.
“I want to thank Teleperformance from the bottom of my heart”, saying natalie kushnerPrincipal, Harker Heights Elementary School. “The donated school supplies and backpacks were a blessing! We are touched by the kind act Teleperformance put together today. The staff and students of harker heights We are honored to have such a great partnership and we couldn’t be more grateful.”
TPUSA strongly believes in investing in education. Company employees donated 10 new computers to the northeast tennessee and Southwest Virginia YWCA Tech Gyrls, an after-school program for girls in grades 4-8. Girls receive transportation to and from the YWCA, homework assistance, nutritious snacks, tutoring, volunteer experiences, and many STEM-based activities throughout the school year. Similarly, Teleperformance in Augusta, Georgia donated educational items and toys for Christmas through their Christmas Goodwill Toy Program.
For employees in Warren, Michigan, supporting education also meant inspiring students to achieve their dreams. Employees volunteered to give informative talks on career development with the 8the grade classes Larson High Schoolurging them to study in areas they are passionate about.
Although unexpected events can occur, education should not stop when disaster strikes. After Hurricane Ian damaged many communities in FloridaTPUSA dispatched three disaster relief trucks consisting of 2,500 children’s backpacks in the event of a disaster to aid in the comfort and recovery of affected children in the communities of Gainesville, Farm, fort myersY wauchula in Florida. These backpacks contained hygiene and safety items, stuffed animals, colored pencils, a pencil sharpener, a spiral notebook, and a coloring book called “The Comfort Quilt.” The book features illustrations for children to color and share with adults or teachers to promote conversation and understanding of a child’s thoughts and emotions.
TPUSA also partnered with the Granite Education Foundation (GEF), which strives to improve educational outcomes by strengthening the Granite School District community in Salt Lake City, Utah. Donations support GEF programs that provide food assistance, student aid, and support for educators. This includes annually recognizing 10 outstanding educators with classroom scholarships and school supplies. This year, Teleperformance donated $2,388as well as a $20,000 anonymous donation, to Alan Truitt Force of Good which supports the GEF.
TPUSA’s goal is to remove barriers and biases to promote a culture of inclusion. Employee Engagement promoted an online donation drive in support of the Autism Society of America and raised $366, with 31 percent of all donations going to education. Another social media donation drive raised $1,035 for a charity geared towards helping people with autism.
TPUSA is committed to always complying with its corporate social responsibility and ensuring that it is aligned with the organization’s commitment to vulnerable communities on a global scale.
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teleacting (TOE – ISIN: FR0000051807 – Reuters: TEPRF.PA -Bloomberg: TEPFP), the world leader in outsourced customer service and the management of the citizen experience and related digital services, serves as a strategic partner for the world’s largest companies in many industries. offers a an office support services model, which includes end-to-end digital solutions, which guarantee successful customer interaction and optimized business processes, anchored in a unique and comprehensive high-tech, high-touch approach. Nearly 420,000 employees in 88 countries support billions of connections each year in more than 265 languages in 170 markets in a shared commitment to excellence as part of the “Simpler, Faster and More Secure” process. This mission is based on the use of reliable, flexible and intelligent technological solutions and in compliance with the highest safety and quality standards in the industry based on the excellence of Corporate Social Responsibility. In 2021, Teleperformance recorded consolidated revenues of €7,115 million (US). $8.4 billion, based on €1 = $1.18) and a net profit of €557 million.
Teleperformance shares are traded on the Euronext Paris market, Compartment A, and are eligible for the deferred settlement service. They are included in the following indices: CAC 40, STOXX 600, S&P Europe 350, MSCI Global Standard and Euronext Tech Leaders. In the field of corporate social responsibility, Teleperformance shares have been included in the CAC 40 ESG since September 2022, the Euronext Vigeo 120 euros since 2015, the EURO STOXX 50 ESG Index since 2020, the MSCI Europe ESG Leaders Index since 2019, the FTSE4Good Index since 2018 and the S&P Global 1200 ESG Index since 2017.
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