The Microsoft Store received a major overhaul with the Windows 11 update. It houses some of the top apps and games to download directly to a PC. However, it is not free of problems. Sometimes Microsoft Store does not open, does not update apps, and shows “There was an error” message while downloading apps. If you frequently face the latter, read on to fix the problem.
When the Microsoft Store throws an error downloading apps, you’ll need to use the web to download and install the software on your PC. It is not the best user experience and you may end up downloading apps from unofficial sources. Before you go down that road, use the tricks below to fix ‘there was an error’ in Microsoft Store in Windows 11.
1. Check the network connection
If your PC is experiencing network connectivity issues, you may be having trouble downloading apps and games from the Microsoft Store. This is how you can confirm an active Wi-Fi or Ethernet connection on your PC.
Step 1: Open the Windows 11 settings menu (press Windows + I keys).
Step 2: Go to the ‘Network and Internet’ menu.
Make sure it shows the status ‘Connected’. Establish an Ethernet connection on your computer for seamless network connectivity. You may . Open Microsoft Store and start downloading apps. If the problem persists, continue reading.
2. Restart Microsoft Store
You can completely close Microsoft Store in Windows 11 and try again. Follow the steps below.
Step 1: Right-click on the Windows icon and open Task Manager.
Step 2: Select Microsoft Store and press the ‘End Task’ button.
Restart your PC and try to download apps without any problem.
3. Run the Windows Store Apps Troubleshooter
Windows 11 has a neat troubleshooting tool to fix issues like “There was an error” in the Microsoft Store. You need to run the ‘Windows Store Apps’ troubleshooter from the Settings menu.
Step 1: Launch Windows 11 Setup (see steps above).
Step 2: Select System and open the Troubleshoot menu.
Step 3: Click on “Other troubleshooters”.
Step 4: Run the ‘Windows Store Apps’ troubleshooter.
After the system completes the Windows Store apps troubleshooter, install apps and games from the Microsoft Store.
4. Secure enough space on Windows PC
If your Windows PC is running out of storage space, you might be having trouble downloading apps from the Microsoft Store. This is how you can check the remaining storage on the PC.
Step 1: Open the Windows 11 settings menu by pressing the Windows + I keys.
Step 2: Select Storage.
Step 3: Check the available storage on your PC’s drives and partitions.
You can delete temporary files, use cleanup recommendations, and enable Storage Sense to free up space. Check out our guide to free up space in Windows 11 without deleting apps.
5. Update the Microsoft Store
An out-of-date build of the Microsoft Store can throw issues like “There was an error.” You will need to update the Microsoft Store to the latest version. That is how.
Step 1: Launch Microsoft Store on your PC.
Step 2: Select ‘Library’.
Step 3: Hit ‘Get updates’ and download the latest version from the Microsoft Store available.
6. Re-authenticate your Microsoft account
Microsoft Store may display “There was an error” due to an account authentication issue. You can sign out of the Microsoft Store and sign back in with your new account credentials.
Step 1: Launch Microsoft Store on your PC.
Step 2: Select your profile photo in the upper right corner.
Step 3: Click Sign out.
Sign in with your account details and you’re good to go.
7. Update payment method
When purchasing apps or games, the Microsoft Store may throw errors due to incorrect or out-of-date payment details. This is how you can update those details.
Step 1: Open Microsoft Store on your PC.
Step 2: Select your account image at the top.
Step 3: Select ‘Payment Methods’.
Step 4: Delete your current payment method and add a new one.
8. Download apps from the web
If none of the tricks work, you have no choice but to install apps from the official websites. The web is full of sketchy unofficial sources for downloading apps and games. Using such sources, you can infect your PC with fake files. Please proceed to the official website to download the installation file of the application.
Download Microsoft Store apps without breaking a sweat
Microsoft has nailed the store redesign with the Windows 11 update. Issues like ‘There was an error’ can leave users with a sour taste. What trick worked for you? Share your findings in the comments below.