Top 9 Ways to Fix Apple iPad Can’t Connect to App Store

A rich app ecosystem continues to be one of the main selling points for Apple’s iPad. iPad has thousands of native apps and games to enhance your iPadOS experience. But what if your iPad doesn’t connect to the App Store in the first place? If you frequently face the same, you will need to find out why your iPad won’t connect to the App Store.

When your iPad doesn’t connect to the app store, you can use web app versions to check Slack messages, browse Netflix, or stream the latest YouTube videos. But that will never match the native app experience. Also, you can’t download apps from other sources either. Let’s fix the problem when iPad can’t connect to App Store.

1. Restart iPad

A simple restart can fix issues like iPad can’t connect to App Store. If you have an iPad model without a home button, follow the steps below.

Step 1: Press and hold either volume button and the top button until the power off slider appears.

Step 2: Drag the onscreen slider and wait about 30 seconds to turn off iPad completely.

Step 3: Hold down the power button until you see the Apple logo.

If you have a modern iPad model without a home button, keep holding the top button and use the slider to turn it off. Press the same button again to turn your iPad back on.

2. Check the network connection

If you have a Wi-Fi-only iPad model, make sure it’s connected to a stable network. You can swipe down from the top right corner and long touch the Wi-Fi icon to switch the connected network. You will need to connect to a 5GHz Wi-Fi frequency for a strong internet connection.

If your iPad stays connected to Wi-Fi without Internet, read our dedicated troubleshooting guide to fix the problem. If you have a cellular iPad, you’ll need to double check your provider’s plan to get active internet.

3. Force close the app store and try again

You can force close the App Store and try again.

Step 1: Open the App Store on your iPad.

Step 2: Swipe up from the bottom to open the Recent apps menu.

Step 3: Swipe up on the App Store to close it completely.

Reopen the App Store and download apps and games.

4. Check the app store servers

None of the tricks will fix the issue when the App Store servers are down. Apple offers a dedicated system status website to check the status of the service. Go to the System Status website and make sure that the App Store shows a green indicator next to it. If the App Store displays an orange or red indicator, your system is down and you should wait for Apple to fix the issue.

5. Sign in again

Due to an account authentication error, the App Store may not be able to connect to the App Store. You need to sign out of your Apple account and sign back in.

Step 1: Open Settings on your iPad.

Step 2: Select your profile photo at the top.

Step 3: Select Sign out and confirm your decision.

Sign in again with the last details of your Apple account.

6. Check the date and time

If your iPad has the wrong date and time, it won’t connect to the App Store. You need to set the correct date and time on your iPad by following the steps below.

Step 1: Open Settings on iPad.

Step 2: Select General and tap ‘Date and time’.

Step 3: Check your time zone. If it is incorrect, disable the ‘Set automatically’ option and manually select the correct time zone.

Reboot your iPad and open the App Store to download apps and games.

7. Reset network settings on iPad

Incorrect network setting can cause iPad can’t connect to App Store problem. You need to reset the network settings on the iPad by following the steps below.

Step 1: Open Settings on iPad.

Step 2: Select General and scroll down to “Transfer or reset iPad.”

Step 3: Select Reset and tap Reset Network Settings.

8. Turn off the VPN

An active VPN connection may be the real culprit behind the problem of not being able to connect to the App Store. You need to open your preferred VPN app on your iPad and disconnect it.

9. Update iPadOS

An outdated build of iPadOS can cause you problems with the App Store. Apple includes new updates to the App Store with the build of the operating system. You need to download the latest iPadOS update from Settings.

Step 1: Open the General menu in the iPad settings (see steps above).

Step 2: Select ‘Software Update’ and download the latest version of iPadOS to your iPad.

Enjoy thousands of applications at your fingertips

iPad not connecting to the App Store defeats the purpose of using it in the first place. What trick worked for you to solve the problem? Share your findings in the comments below.

Leave a Comment